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WORD
PROCESSING
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Microsoft Word —Level 1
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Microsoft Word —Level 2
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Microsoft Word —Level 3
SPREADSHEETS
· Microsoft
Excel —Level 1
· Microsoft
Excel —Level 2
· Microsoft
Excel —Level 3
DATABASE MANAGEMENT
· Microsoft
SQL Server – Querying,
Programming & Administration
· Microsoft
Access —Level 1
· Microsoft
Access —Level 2
GRAPHICS
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Microsoft PowerPoint - Level
1
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Microsoft PowerPoint - Level
2
IT
CERTIFICATION PROGRAM
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A+, Network+, Server+, Security+
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MCSA, MCSE, MCDBA, MCSD
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A+ Certification & MCP
MICROSOFT
CERTIFICATION
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Supporting Microsoft Windows
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Complete set of courses on
Planning, Designing, Implementing and Managing Directory and
Network Services Infrastructure and Security in a Microsoft
Windows 2003 environment.
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Microsoft Windows 2003
Networking and Operating System Essentials
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Implementing Microsoft Windows
2003 Professional and Server
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Networking Essentials
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Creating & Managing a Web Server
Using Microsoft Internet Information Server 4.0
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Internetworking Microsoft TCP/IP
on Microsoft Windows NT 4.0
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System Administration for
Microsoft SQL Server
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Designing and Implementing a Data
Warehouse Using Microsoft SQL Server 7.0
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Implementing a Database on
Microsoft SQL Server
JOB
READINESS
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Job Search and Résumé Writing
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Workplace Success / Intrapreneurship
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Career Seminars
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OFFICE /
BUSINESS SKILLS
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Introduction to Personal
Computers
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Introduction to Keyboarding
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Keyboard Skill Building—Level 1
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Keyboard Skill Building—Level 2
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Keyboard Skill Building—Level 3
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Business Correspondence—Level 1
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Business Correspondence—Level 2
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Business Mathematics
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Business Planning
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Customer Service
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Management Fundamentals
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Project Management Fundamentals
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Microsoft Project —Level 1
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Microsoft Project —Level 2
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Office Procedures—Level 1
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Office Procedures—Level 2
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Punctuation and Writing Skills
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Microsoft Outlook —Level 1
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Microsoft Outlook —Level 2
ACCOUNTING
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ACCPAC Advantage - Accounts
Payable
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ACCPAC Advantage - Accounts
Receivable
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ACCPAC Advantage - General Ledger
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ACCPAC Advantage - Inventory
Control/Order Entry
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Basic Bookkeeping—Level 1
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Basic Bookkeeping—Level 2
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QuickBooks Pro 2010
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Simply Accounting
CUSTOMER
SERVICE
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Call Centre Industry Overview
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Career Options & Opportunities
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Telephone Communication Skills
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Telephone Sales
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Team Dynamics and Personal Dev
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Call Centre Equipment and
Technology
HEALTHCARE
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Medical Terminology & Language
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Medical Office Procedures
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Medical Office Clinical
Procedures
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Medical Transcriptions
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Medical Billing
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